What others say about us

As Sutherland Shire's mortgage, home loan, business loan and refinancing experts we pride ourselves on our customer service. We offer an exclusive Service Guarantee

Here's what some of our customer's have to say. Feel free to drop by our office if you would like to read the originals of these testimonials!




I was recommended to your service following some bad experienes.After dealing with shonky financial operators you have restored my faith! You came to my home, were friendly and explained everything in a way that was easy. Thank you for everything!

Danielle, Woronora Heights July 2014

 

 

 

 Having used you  previously we  love your great continued service. You explained our options in a way we understood and were genuinely interested. You are easy and lovely people to work with. Everything worked so seamlessly we were never concerned.

Troy & Christy, Sans Souci June 2014

 

 

 

 Having used you before we like that you are already across our finances. Your communication is very clear and you take your time to explain everything so we do not feel rushed. Your settlement folder and letters outlining settlement summaries really help with our organisation.  We will definately use you again.

Chris & Melina, Milson's Point May 2014

 

 

 We find the team at Shire First, especially Neil to be very efficient, friendly and helpful. Thank you for making our buying and selling process a smooth transaction. Your team goes above and beyond to keep us informed and have all our questions answered at all times. We have been using Shire First Mortgages for a number of years now and would not hesitate to use them again. Thank you

Dave & Kirsty, Woronora Heights May 2014

 

 

 Your responsiveness exceeded our expectations. You understand our needs and no matter whether it is a small amount or large you give it the same urgency and keep us informed. We would definately use you again and recommend your service to our family and friends.

Karen & Roland, Caringbah December 2013

 

 

 

 

Keep up the good work. I had a good gut feeling about you during our first conversation and liked the fact that you make me feel important and not just a number like with the banks. Your professionalism, responsiveness and support staff are all excellent!

Jean-Paul,  The Oaks September 2013

 

Our friends said  Neil was exceptional and we found that to be true. Neil always took the time to make sure we understood everything and explain all the details. Nothing ever seemed to be a bother or hinderance. Your service was always as promised and on time without need for a second call.

Greg & Jen, Blacktown September 2013

 

We had previously used your service in February 2008 and like the fact that nothing is a problem. As soon as we contacted you we had details within 24 hous. Thank you for coming to us and organising everything over the phone.

Alison & Brendan, North Richmond July 2013

 

Our previous experience with you was pretty good but we thought we might have to find another broker to to the long distance but obviously we underestimated you. Thanks for travelling a long distance twice. We frankly didn't expect it. Your service is well organised and delivered on time. Any questions raised by us were addressed very clearly and promptly. I give your service 5 stars!

Shawn, Kellyville  August 2013

 

 

I had my real estate agent ring me yesterday to sign your praises. She said you were the BEST broker she has ever had dealings with in her 22 yeas as an estate agent and has requested business cards. I went on to say "Shire First Mortgages" are friendly, professional, thorough with a terrific persona who guided us beautifully. Thank you so much to all. You've helped brighten our lives :)

Louise, Baulkham Hills September 2013